Some examples of my work

You can browse some documents I’ve written below. I also provide custom samples on request.

Sample #1 - Open API documentation

Most of the API documentation I’ve done is proprietary and internal-only, so I created and hosted my own simple RESTful web API. Then I documented it with SwaggerHub to provide that as a sample.

Tools used

• Python
• Flask
• SwaggerHub
• OAS
• Git/Github
• Heroku
• Atom
• WinSCP

Sample #2 - Distributed Cloud Service documentation

Overview
How-to
These documents describe Distributed Cloud Bot Defense, an online bot detection and mitigation service provided by F5 via their Distributed Cloud platform. I created this content on short notice and worked closely with another tech writer to learn a new publishing workflow using Gitlab and Jenkins. When the project was complete, the Product Manager recognized my work publicly and said I was one of the best tech writers she had ever worked with.

Tools used

• Atom
• Git/Gitlab
• Photoshop

Sample #3 - Integrated Bot Defense knowledge base articles

I wrote these KB articles for Integrated Bot Defense, a bot detection and mitigation solution F5 provides via their BIG-IP platform.

Tools used

• Zendesk
• Flare
• Git/Github
• Photoshop

Note: Zendesk allows multiple users to edit articles. The KB articles above may contain edits from support engineers and other technical writers.